FAQ

FAQ for buyers, teams, and first setups.

This page answers what buyers usually want to know before they pay: what it is, what they get, how access works, and when guided setup makes sense.

01

Who this fits

Makru 0->100 is for founders and small teams who want a clear AI coding setup. It is not a no-code course and not a loose prompt pack.

02

Self-serve or guided setup

Self-serve is for buyers who can follow one clear first route on their own. Guided setup is for teams that want help with the first setup.

Fit

Questions about who the product is for, when it fits, and how it works across tools.

Does this only work for Codex?

No. Starter is the Codex-first path. Pro / Team adds the extra help for Claude Code, Cursor, and shared team starts.

Is this plug and play for complete beginners?

Not as a zero-skill promise. Starter works if you can follow one clear first route on your own. Guided setup is there for teams that want help with that first start.

What do I get immediately after purchase?

You get one email right away with your access link, invoice, Start here, the setup checklist, the example config, and the checks before you go live.

Can I switch providers later?

Yes. Starter keeps the first start intentionally Codex-first. Pro / Team adds the extra route when you later want Claude Code or Cursor without rebuilding the whole start.

Purchase and delivery

What you get, how quickly it arrives, and what happens right after payment.

What is included in Starter?

Starter gives you one clear Codex-first start: Start here, the setup checklist, the example config, a first project guide, a go-live checklist, and one fixed access page.

What does Pro / Team add?

Pro / Team adds Claude Code and Cursor to the core setup, plus a tool choice guide, compatibility guide, team handover guide, and guided setup prep.

Do I get the files right away?

Yes. Right after payment you receive your access email and open one fixed place for your files, invoice, and first steps.

Do I also get an invoice?

Yes. Your order email includes a PDF invoice based on the billing details from your Stripe payment.

Guided setup and support

When guided setup makes more sense and how to use Makru for help or custom work.

Do I need to book a call before I buy?

No. You can buy directly. Guided setup is extra help if you want support with the first setup.

Is guided setup required?

No. Guided setup is a separate help path. You can also buy directly and start on your own from the access page.

Can I use this without a technical team?

Yes, if you can follow one clear first route. Guided setup is there for buyers who want more support on the first run.

Where do I find my downloads later?

Your access email contains a fixed access link. That is where your full ZIP, separate downloads, invoice, and next steps stay available.

Billing and access

How invoices, access links, updates, and recovery paths work after purchase.

What if I lose my email or access link?

Use the contact page or reply to the order email. The access flow should always fall back to a clean recovery path instead of showing raw Stripe errors.

Does the product include updates?

Yes. Product updates and smaller improvements can be distributed through your access route or product email flow, depending on the plan.

Can I still ask for custom automation work?

Yes. That stays a separate route through contact and does not replace the product itself.

Can I get help with billing or access?

Yes. Use contact or reply to the order email if you need help with billing, access, or guided setup.

Choose setup

Take the next step

Go to checkout, or use guided setup if you want help with the first setup.